Shipping policy
Effective Date: July 07, 2026
Thank you for shopping at Shoploop! This policy explains how we handle order processing, shipping, and delivery.
1. Shipping Destinations
We currently ship to addresses within the United States, including all 50 states. We do not offer international shipping at this time.
2. Order Processing Time
- Orders are typically processed within 1–3 business days of purchase.
- Orders placed on weekends or holidays will begin processing the next business day.
- During high-volume periods (e.g., flash sales, holidays), processing may take slightly longer. We'll notify you of any significant delays.
3. Shipping Time & Rates
Once your order ships, delivery typically takes 5–10 business days, depending on your location and the shipping method selected at checkout.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Calculated at checkout |
| Expedited Shipping (if available) | 2–5 business days | Calculated at checkout |
Exact shipping costs are calculated and displayed at checkout based on your order size, weight, and destination. We occasionally offer free shipping promotions — any such offer will be clearly stated at checkout.
4. Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.
If you haven't received tracking information within 5 business days of placing your order, please contact us at info@shoploop.store.
5. Multiple Items / Split Shipments
Some orders may ship in multiple packages or from different fulfillment locations, especially if your order includes items from different product categories. If this happens, you'll receive separate tracking numbers for each shipment at no extra cost to you.
6. Delays
We are not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Carrier delays (USPS, UPS, FedEx, etc.)
- Severe weather or natural disasters
- Customs or regulatory holds
- Incorrect or incomplete shipping addresses provided at checkout
7. Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. Shoploop is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@shoploop.store — we'll do our best to update it before the order ships, but we cannot guarantee changes once an order has been processed.
8. Lost or Stolen Packages
If tracking shows your package was delivered but you haven't received it:
- Check around your delivery location and with neighbors or household members.
- Contact the shipping carrier directly with your tracking number.
- If you're unable to resolve it, contact us at info@shoploop.store and we'll help investigate.
Shoploop is not responsible for packages confirmed as delivered by the carrier but lost or stolen after delivery. We're happy to assist with the claims process where possible.
9. Damaged Items in Transit
If your order arrives damaged, please contact us within 7 days of delivery at info@shoploop.store with photos of the item and packaging, and we'll arrange a replacement or refund per our Return & Refund Policy.
10. Contact Us
Questions about your shipment? Reach out anytime:
Shoploop 📧 info@shoploop.store ☎ +1 (307) 310-7579 🏠 United States of America
